What details are required for the KYC process?

To complete the Know Your Customer (KYC) verification for your E Money Card, you will need to provide the following details:

1. Government-Issued Identification – A valid passport or national ID card to verify your identity. The document must be up to date and clearly visible in the submission.

2. Proof of Address – This must be an official document that includes your full name and current address. Acceptable documents typically include:

• Utility bills (electricity, water, gas, internet, or landline phone)

• Bank statements

• Government-issued residency certificates

• Tax documents

1. Phone and Email Access – You must have access to both your registered phone number and email address for verification purposes. A one-time password (OTP) may be sent to confirm your identity.

2. Biometric Verification – As part of the security process, you will be required to provide a live facial scan. This scan will be matched against your submitted ID to ensure authenticity and prevent identity fraud.

Please ensure all documents are high-quality scans or photographs with no blurs or obstructions. Incomplete or illegible submissions may delay the verification process.