What happens if I lose my seed phrase?

During the KYC process, the system will guide you through the account setup, where your seed phrase will be displayed. It is crucial to store this phrase securely and privately, as it is the only way to recover your wallet if needed.

You will need your seed phrase in the following cases:

• Restoring your wallet if you delete the E Money App.

• Importing your wallet to a new device.

⚠️ Important: If you lose access to your seed phrase, E Money Network cannot restore access to your wallet or card. For security reasons, no central authority holds your seed phrase, ensuring that only you have full control over your funds.

However, as long as you have access to your wallet, you can always view your seed phrase within the wallet settings and write it down again for safekeeping. Never share your seed phrase with anyone and store it in a secure offline location.